1. Introduction

Beam My Bills (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a safe, transparent, and lawful manner.

This Privacy Policy explains:

• What data we collect

• How we collect it

• How we use and store your data

• Your UK GDPR rights

• How to contact us or the ICO

By using our website or providing information, you agree to the practices described here.

2. What Data We Collect

2.1 Personal identification data

• Name

• Email address

• Phone number

2.2 Billing & service information

(only when voluntarily provided)

• Copies of bills

• Supplier details

• Tariff or contract information

• Meter or account data

2.3 Technical data

• IP address

• Browser and device information

• Usage data collected via cookies

We do not collect or store banking credentials or payment card details.

3. How We Collect Your Data

Directly from you:

• When you submit a contact form

• When you upload or forward a bill

• When you email or phone us

• When you subscribe or request updates

• When you browse our website (via cookies)

Indirectly:

• From your supplier, but only after you authorise them to share information with us

We do not buy or obtain personal data from external sources.

4. How We Use Your Data

4.1 Service delivery

We use your data to:

• Review and analyse any bills you send

• Provide tariff comparisons

• Make switching recommendations

• Respond to your enquiries

4.2 Customer relationship management

• Maintain internal records

• Communicate updates or relevant information

4.3 Legal and compliance purposes

• Fraud prevention

• Regulatory compliance

• ADR dispute handling (if required)

4.4 Marketing

Only with your consent, we may send:

• Service updates

• Relevant offers or deals

• Industry information

You may withdraw consent at any time.

5. When We Share Your Data

We may share your data with:

• Your chosen energy or telecom supplier (to complete a switch)

• Trusted service partners (hosting, email, analytics, CRM tools)

• ADR providers (only if required for dispute resolution)

• Regulators or authorities (only if legally required)

We never sell your data.
We never share your information for third-party marketing.

All partners must apply GDPR-equivalent safeguards.

6. How We Store and Protect Your Data

We store your data securely using encrypted and access-controlled systems. Measures include:

• Google Workspace (G-Suite) secure cloud storage

• Access granted only to authorised staff

• Encryption, firewalls, and malware protection

• Regular backups

• Identity and access management controls

We retain personal data only as long as necessary or required by law.
When no longer needed, data is securely deleted or anonymised.

7. Marketing Communications

If you have opted in, we may contact you with updates about our services.

To opt out at any time:
Email: support@beammybills.co.uk

8. Your Data Protection Rights (UK GDPR)

You have the right to:

8.1 Access

Request copies of your personal data.

8.2 Rectification

Request corrections to inaccurate or incomplete data.

8.3 Erasure

Request deletion of your data under certain conditions.

8.4 Restrict processing

Ask us to limit how your data is used.

8.5 Object to processing

Object to processing based on legitimate interests or marketing.

8.6 Data portability

Request transfer of your data to another organisation or directly to you.

We will respond to valid requests within one month.

To exercise your rights:
Email: support@beammybills.co.uk
Address: Beams Consulting Ltd
167-169 Great Portland Street, London, England, W1W 5PF

9. Cookies

Our website uses cookies to enhance your experience and understand how visitors use the site.
For detailed information, please see our Cookie Policy.

10. External Links

Our site may contain links to external websites.
This Privacy Policy applies only to Beam My Bills.
We recommend reviewing the privacy policy of any external site you visit.

11. Changes to This Policy

We review our Privacy Policy regularly.
Updates will appear on this page with a new “Last updated” date.

12. Contact Us

For questions about this policy or the data we hold:
Email: support@beammybills.co.uk
Phone: (add number)
Address: Beams Consulting Ltd
167-169 Great Portland Street, London, England, W1W 5PF

13. Contacting the ICO

If you believe we have not addressed your concerns, you may contact the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://www.ico.org.uk
Phone: 0303 123 1113